Privacy Policy

Introduction

Diabetes Care Academy (“we,” “our,” or “us”) operates a WordPress-based website that provides online courses and membership services. We are committed to protecting your privacy and explaining how your information is collected, used, and shared.

Information We Collect

Personal Information (Members and Customers)

When you register for an account, enroll in a course, or make a purchase, we may collect:

  • Name
  • Email address
  • Billing information (processed through a third party payment provider)
  • Username and password
  • Course progress and completion data
  • Profile information you choose to provide

Payment Information

Payments are processed through third party providers such as [Stripe, PayPal, etc.]. We do not store full payment card details on our servers.

Course and Usage Data

We collect and store information related to your participation in courses, including:

  • Course enrollments
  • Lesson progress and quiz results
  • Completion records and certifications

Analytics and Usage Data

We automatically collect data about site usage, including:

  • IP address
  • Browser type and device
  • Pages visited and time spent
  • Referring URLs

This data may be collected using analytics tools such as Google Analytics or similar services.

How We Use Your Information

We use your data to:

  • Create and manage user accounts
  • Process purchases and enrollments
  • Deliver course content and track progress
  • Communicate about your account or purchases
  • Improve website performance and usability
  • Analyze trends and user behavior
  • Maintain security and prevent fraud

Cookies and Tracking Technologies

This website uses cookies to:

  • Maintain login sessions
  • Remember user preferences
  • Track analytics and performance

You can control cookie preferences through your browser settings.

Sharing of Information

We do not sell personal data. We may share information with:

  • Payment processors for transactions
  • Hosting providers and technical service providers
  • Analytics providers
  • Legal authorities when required by law

Third Party Services

This website uses WordPress plugins and third party services to support functionality such as payments, analytics, and content delivery. These services may collect data in accordance with their own privacy policies.

Data Retention

We retain your information:

  • As long as your account is active
  • As needed to provide access to purchased content
  • As required to comply with legal or financial obligations

You may request deletion of your account, subject to any required recordkeeping laws.

Data Security

We implement reasonable technical and administrative safeguards within WordPress and our hosting environment to protect your information. However, no system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of certain tracking

You may also update your personal information by logging into your account.

Children’s Privacy

This website is not intended for children, and we do not allow individuals under the age of 13 to create accounts or submit personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or your data, contact:

Diabetes Care Academy
info@diabetescareacademy.org